GKB Opticals, one of the country’s leading eyewear destinations has been a trusted brand since 1959, offering better vision and style to its customers. To further enhance the customer experience in times of social distancing GKB Opticals offers more personalized services, GKB Opticals has launched “Home Service” in Kolkata.
Taking into account the uncertainty and inconvenience caused due to the ongoing pandemic, GKB Opticals has introduced this unique way of at-home eye wear solutions called Home Service, particularly for the senior citizens and for those who have mobility & health concerns. Home Service is even convenient for those individuals who are always on the run and cannot make time to get their eyes tested. In the process, the brand’s in-house specialists will arrive with high-quality portable eye testing equipment, a certified optometrist for a personalized lens consultation and a kit of 100+ branded eyewear at your doorstep.
GKB Opticals’ new platform acknowledges the COVID appropriate behaviour & prescribed guidelines. The retailer has adopted a comprehensive approach to provide customized services, allowing customers of all age groups a convenient way to schedule their appointments online. The service also offers a diverse range of eyewear products including eyeglasses, power sunglasses and contact lenses. Some of the leading international brands available at GKB include Burberry, Oakley, Tom Ford and Mont Blanc and they have a product segment for kids as well.
Looking at this increasing need for quality eye products, Priyanka Gupta, Founder of Home Service, GKB Opticals, said “GKB Opticals has always strived to offer the highest quality products and services to its customers by offering and introducing services aimed at creating unique experiences. We are thrilled to offer this new service for customers in the city as we recognize the limitations caused by the pandemic that has created significant strain on the optical industry. We are confident that our technology will streamline the process for patients resulting in a greatly reduced lapse in service for consumers, while keeping individuals safe who are unable to visit the store but would like to receive the same level of service at home (while visiting our store). Our vision is to provide the best eye care experience anywhere and everywhere to all our existing and potential clients. We assist them to choose the best design that gives value, style and utility for their needs.”
Through this new offering, GKB Opticals is looking to expand its customer reach and tap into the potential customer base simultaneously serving their regular clients.